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Streamline practice management

Streamline your front-desk workflow with one solution

Patient profile Arthur Varela 9:30 - 10am New Symptom notes Will feel nausea after eating REMINDER: appointment today at 11:30 AM with Dr. Katherine Wells Request HIAA consent Scheduling link Location info Forms Message shortcuts Pay invoice $459.50 Amount due UNPAID New invoice created

More patient connections. Far less work.

Krupa Patel, DPM, FACFAS
Foot & Ankle Specialists of New Jersey
Managing partner
“I was able to shift my front desk staff into other roles like billing and surgical coordination. I didn’t need three people answering the phone anymore.”
online reviews
4.9 / 5
Average star rating

Reduce your administrative burden while practice performance soars

Time-consuming responsibilities can lead to staff boredom, burnout, and turnover. We make life easier for your front desk by eliminating manual tasks and reducing work. All while ensuring effective communication with patients.

Practice insights +10% Patient Leads New Returning Goal All leads 30 20 10 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Reputation Overview 4.75 /5 AVERAGE RATING Website Visitors VISITORS 0 Direct 6,035 visitors 76% Search 2,877 visitors 14% Referral 413 visitors 9% Social 42 visitors 1%

Everything you need in one place

We keep it lean and simple. Practice staff access every patient interaction and performance metric from one page.

  • Easy access to every touchpoint of the patient journey
  • Quick view of highest-priority practice insights and KPIs
  • No need to navigate separate programs or apps

EHR Integrations Andrea Aldo 9:30 - 10AM Email Phone Number (416) 555 - 2492 Date of Birth Jan 01 1989 (age 31) Sex Female Booking Reason Lasik Patient Notes Prescription hasn’t changed in the past 2 years and looking for lasik surgery BH Santa Monica Beverly Hills Optometry Rate your experience Andrea, will you take 30 seconds to tell us about your recent visit with Kambiz Silani, OD? Thank you, Beverly Hills Optometry

Integration with your EHR

PatientPop connects with most EHR and scheduling systems, giving staff and patients a seamless, more automated experience.

  • Wider distribution of patient satisfaction surveys
  • Appointment bookings and requests appear in EHR automatically (may vary based on EHR)
  • Easier access to patient contact information

PatientPop practices with EHR integration collect 5.6x more patient reviews

PatientPop 2020 data

Appointments 9 AM 10 AM 11 AM 12 PM 1 PM 2 PM Dr. Katherine Wells MD Monday, February 22, 2021 Melissa Wellman Jarvie San Luis Blocked - Lunch Dylan Sprout Christine Ruiz REMINDER: Jarvie San Luis, your appointment is scheduled for tomorrow at 10:00 AM. REMINDER: Dylan Sprout, your telehealth appointment is scheduled for tomorrow at 1:00 PM. Link provided below:

Communicate with patients at scale

Stop contacting patients one at a time. Automated messaging reaches individual patients, your entire population, or specific groups.

  • Automated appointment reminders, via email and text
  • Less phone work — incoming and outgoing
  • Text messages to individuals and groups; segmented email campaigns

47% lower no-show rate for practices using automated appointment reminders

PatientPop practices on the athenahealth network, 2019 data

Practice settings Add Team Member First Name Email Last Name CONFIRM

Deploy resources more effectively

With less administrative work, you can free up some front-desk staff to manage higher-value initiatives for your practice.

  • Opportunity to move staff to areas of greater need
  • Can do more with a small team, save hiring costs
  • Ability to create happier, more invested staff

Practice dashboard Visits PENDING REQUESTS Pending Aug 18, 2020 at 9:30 am Melissa Wellman Pending request for Dr. Katherine Wells in Santa Monica M Confirmed ALL APPOINTMENTS Melinda Chesterman Aug 18, 2020 at 9:30 am Confirmed for Dr. Merv Dibbles in Santa Monica for cataract evaluation, corneal abrasion New appointment request New Returning Online Scheduling TOTAL REQUESTS Public Reviews Aug 4.0 Jun 4.6 Sep 4.9 Oct 5.0 Nov 4.9 Dec 4.9 50 25 0

Practice performance dashboard

Quickly check incoming patient feedback and questions, website performance, appointment requests, and metrics across the patient journey.

  • Fast, real-time display of practice stats
  • Notifications of patient feedback, text messages, schedule requests
  • All information integrated into our single platform

See how Afia Fix can streamline your practice

Talk to an expert for actionable, customized recommendations that can streamline your workflow.